RETURN POLICY

Last updated April 04, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

ED for RDs: Eating Disorder EDucation for Registered Dietitians
Attn: Returns
2854 Haughton Ave
Ottawa, Ontario K2B 6Z3
Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Purchase price of ED for RDs: 1-Year Training can be refunded if no more than 20% of the course has been completed.
     ●     Monthly payments can be terminated if no more than 20% of the 1-Year Training has been completed.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

613-323-6641
info@edforrds.com